This PennDOT Basic Agent Service Training course is designed to provide essential education for card agents, full agents, and vehicle dealers authorized to issue temporary registration cards and plates. As mandated by Act 152 of 2002, all agents must sign contracts with the Pennsylvania Department of Transportation (PennDOT) and complete an approved training course to ensure compliance with state regulations.
Through this convenient online program, learners will gain a thorough understanding of PennDOT procedures, requirements, and best practices for issuing temporary registrations and conducting authorized services. Whether you are a new agent or need a refresher, this course offers the knowledge required to perform your role accurately and efficiently.
What You’ll Learn:
- Key responsibilities and compliance requirements for card and full agents
- Temporary registration issuance process and plate handling guidelines
- Overview of PennDOT contracts and regulatory obligations
- Common errors to avoid and best practices for efficient service delivery
This course is fully authorized by PennDOT and developed in close collaboration to meet the department’s standards. Upon successful completion, participants will be prepared to fulfill their role with confidence, ensuring smooth and compliant operations.